Five steps for patients.
Five for providers.
Sanpha is two flows that share the same plumbing. Below is the entire journey, end to end, with nothing left out.
From the home screen to a doctor on the call.
- 01
Create an account
Mobile number and email. We send a six-digit OTP — three attempts, bcrypt-hashed, locked out on the fourth.
- 02
Set up your health profile
Blood type, chronic conditions, allergies, current medications, emergency contact. None of it is required to book — but it helps.
- 03
Find what you need
Search a doctor by specialty, language and mode. Browse a 16-category pharmacy. Request an ambulance by type and priority.
- 04
Book, order or dispatch
Pick a slot, confirm the basket, or set pickup and destination. The provider sees the request instantly.
- 05
Get cared for
Join the video call, take the courier hand-off, or follow the ambulance live. The record stays in your account.
From application to your first consultation.
- 01
Pick provider type
Doctor, pharmacy, ambulance, delivery. Each has its own required document set.
- 02
Verify by email and phone
Same OTP flow as patients. Then a strong password.
- 03
Submit professional details
Licence number, specialty, languages, fee, schedule template.
- 04
Upload documents
Drop files into the dashboard. A human admin reviews — usually within two working days.
- 05
Sign the digital contract
Read the contract, sign with a click, and you go live the moment we approve.
Either side, two minutes.
Sign up, verify your phone, you're in. Everything else can wait until you need it.